Managed Revenue Operations

The lead came in.What happens nextdecides the revenue.

PRIMSYN manages the work between customer interest and a clear next action—across calls, messaging, CRM and your team.

CAPTURE → CONVERT → RECOVER → RETAIN

Get My Revenue BlueprintSee How PRIMSYN Works

MANAGED FOR YOU · BUILT AROUND YOUR BUSINESS · HUMAN HELP AVAILABLE · IMPORTANT OUTCOMES TIED TO EVIDENCE

CLIENT ZEROBUILD → BREAK → PROVECLIENT ZERO · VALIDATION IN PROGRESS
PRIMSYNThe operating force behind profitable growth.
01REVENUE BLUEPRINTDesigns the operation
02NOVACommunicates
03SONDEXUnderstands
04PULSEPuts approved opportunities in motion
05OWNER COMMANDShows what matters

DESIGN · COMMUNICATE · UNDERSTAND · ACT · OVERSEE

The Revenue Gap

Most businesses don’t only have a lead problem. They have a follow-through problem.

Demand can arrive and still disappear when the next step is unclear, slow, or nobody’s responsibility.

01

Missed demand

Calls and inquiries arrive while the team is busy.

02

Slow follow-up

Intent fades while ownership remains unclear.

03

Stalled opportunities

Quotes, estimates, proposals and no-shows stop moving.

04

Customer drop-off

Customers who should return, renew or rebook disappear quietly.

PRIMSYN gives each eligible opportunity a governed next action and a clear owner.

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One Continuous Revenue Operation

Capture it. Convert it. Recover it. Retain it.

One managed operation keeps the customer context, next action and human ownership visible across the lifecycle.

01

CAPTURE

Inbound calls, web inquiries, after-hours opportunities, missed calls, qualification and human routing.

02

CONVERT

Discovery, qualification, scheduling requests, follow-up, decision support and human transfer.

03

RECOVER

Open estimates, no-shows, missed callbacks and stale opportunities that deserve review.

04

RETAIN

Customer care, service recovery, rebooking, renewals and relationship follow-through.

The Conversation Layer

One communicates. One understands.

The technology stays underneath the managed operation. The public story stays simple.

NOVA™

Communicates.

Nova handles approved customer conversations and helps move them toward the appropriate next action while keeping human escalation available.

VOICEMESSAGINGQUALIFICATIONSCHEDULING REQUESTSRECOVERYSERVICEHUMAN HANDOFF
Meet Nova

SONDEX™

Understands.

Optional Conversation Intelligence for businesses that want deeper visibility into customer and sales conversations.

BUYER INTENTDECISION FACTORSOBJECTIONSPROMISE CANDIDATESSERVICE FRICTIONCOACHING
Explore SONDEX

Nova communicates. SONDEX understands. PRIMSYN manages what happens next.

Optional Conversation Intelligence

Know what’s happening inside your sales conversations.

SONDEX turns authorized voice conversations into structured buyer, decision, objection, service and coaching intelligence.

Explore SONDEX
SYNTHETIC DEMONSTRATION
BUYER PRIORITYFast implementation
PRIMARY UNCERTAINTYOperational disruption
PROMISE CANDIDATEFollow up tomorrow
MANAGER REVIEWConfirm ownership before outreach

The transcript is evidence. It isn’t the verdict. Synthetic illustration only.

You Don’t Need Another Tool

You need the operation managed.

The technology is underneath PRIMSYN. The managed operation is what you buy.

Software

Answers a task
Adds another login
Reports activity
Leaves configuration to your team
Makes optimization your responsibility

PRIMSYN

Maps the operating problem
Builds the workflow
Runs approved communication
Keeps human ownership visible
Tracks important outcomes to evidence

Owner Command™

Know what needs attention.

Not another dashboard to babysit. Five lanes make the next conversation easier to see.

NOW

What requires immediate attention?

RECOVER

What opportunity stopped moving?

RETAIN

What relationship is at risk?

REVIVE

What may legitimately deserve another look?

IMPROVE

Where does the operation repeatedly break?

Every recommended next action should show why it exists, supporting evidence, what is known or unknown, and who owns the decision.

Client Zero™

Built on ourselves.
Broken on purpose.
Proven before release.

Before PRIMSYN becomes customer proof, we use our own company as the proving ground and keep its current evidence state visible.

See Client Zero & Our Proof Standard
CLIENT ZERO · VALIDATION IN PROGRESS
01BUILD IT

Operate our own Capture → Convert → Recover → Retain lifecycle.

02BREAK IT

Test failures, duplicates, suppression, bad data, human takeover and rollback.

03PROVE IT

Separate activity from supported outcomes using execution evidence.

BUILD IT → BREAK IT → PROVE IT

Current state: validation in progress. No Client Zero acceptance or production result is claimed.

Proof Before Claims

We don’t call activity a result.

Important outcomes stay separate from assumptions, requests and incomplete evidence.

Appointment requested ≠ Appointment confirmed
Customer said yes ≠ Payment received
Call completed ≠ Revenue generated

NO RECEIPT = NO CLAIM.

See Proof & Client Zero

Start With The Operation

Don’t buy PRIMSYN until we know what actually needs fixing.

The Revenue Blueprint diagnoses the operating gap and prescribes the lowest sufficient solution. If PRIMSYN is not justified, the Blueprint should show that too.

Get My Revenue Blueprint
01DIAGNOSE

Understand the gap.

02MAP

Define systems, people and rules.

03PRESCRIBE

Choose the lowest sufficient scope.

04BUILD

Configure the operation.

05TEST

Prove it before release.

Implementation

Built deliberately. Managed continuously.

A buyer should understand the journey without having to learn internal release states.

BLUEPRINT→BUILD→TEST→LAUNCH→MANAGE

Three Core Plans

Choose the operating scope you need.

SONDEX is optional on every core plan. The Blueprint determines the lowest sufficient scope.

CAPTURE

Revenue Capture

$697/mo
$1,500 BUILD & LAUNCH

500 voice minutes/month · $0.49 additional voice

Inbound demand, missed-call recovery, qualification, scheduling requests and human handoff.

Start With Capture
MOST POPULAR

Revenue Engine

$1,497/mo
$3,000 BUILD & LAUNCH

1,000 voice minutes/month · $0.49 additional voice

The full Capture → Convert → Recover → Retain lifecycle actively managed.

Build My Revenue Engine
COMMAND

Revenue Command

$2,997/mo
$7,500+ BUILD & LAUNCH

2,000 voice minutes/month · $0.49 additional voice

Multi-location, higher-volume and operationally complex businesses.

Discuss Revenue Command
SONDEX™ is optional Conversation Intelligence: $197/month includes 2,000 eligible analyzed minutes; additional analysis is $0.10/minute.

Built Around Your Business

One operation. Different operating realities.

The work changes by industry. The need for ownership, evidence and appropriate human escalation does not.

HS

Home Services

Calls, estimates, unsold jobs and maintenance.

AU

Auto Dealerships

Internet leads, test drives and service retention.

MS

Med Spa & Wellness

Consults, no-shows, treatment plans and rebooking.

PR

Professional Services

Inquiries, consults, proposals and recurring relationships.

Explore Industries
PRIMSYN

BUILT AROUND ACCOUNTABILITY

Built by people who remain accountable.

Human judgment remains human-owned.

Jason EdlinCo-Founder · Commercial & Product
Debbie ShinpaughCo-Founder · Operations & Release

PRIMSYN uses automation to move work, but important judgment, exceptions and release authority remain human-owned.

AI moves the work. People remain accountable.

Revenue Blueprint™

See what should happen next.

Start with the operating facts. Then decide whether PRIMSYN is the responsible fit.

Get My Revenue BlueprintSee Pricing

DIAGNOSE FIRST · PRESCRIBE THE LOWEST SUFFICIENT SCOPE · IMPORTANT OUTCOMES TIED TO EVIDENCE