Automotive · Dealerships · Auto Groups

The buyer who called you already bought — from whoever called back first.

Altavex answers sales and service calls, responds to internet leads in seconds, recovers unsold traffic and dead leads, and rebooks service customers who never reschedule — so the up you paid to generate actually reaches a salesperson.

Built around your CRM and BDC rules. Tested before launch. Human transfer to your desk.

Car Dealerships — Altavex

Where Car Dealerships lose revenue

Speed to the lead is the whole game — and most stores lose it.

Roughly 28% of dealership calls go unanswered, 85% of callers never call back, and 78% of buyers purchase from the first dealer to call them back. The up you already paid for is decided in minutes.

Missed calls

~28% of calls go unanswered

Every unanswered sales or service call is a customer dialing the next dealer. Nova answers or calls back in seconds.

Slow internet leads

Hours-late responses

Most stores take over an hour on internet leads; a 5-minute response makes a lead 21× more likely to qualify. Nova responds instantly.

Unsold traffic

The up that walked

Showroom and web ups that didn’t buy get one weak follow-up. Nova works them on an approved cadence.

Service no-shows

Empty bays, lost RO

Service customers who never reschedule are pure lost revenue. Nova reminds, confirms, and rebooks.

Dead leads

Aged CRM going stale

Thousands of dormant leads sit untouched. Nova reactivates the ones worth reactivating.

After hours

Nights & weekends

Car shopping peaks after work. Nova captures and books around the clock, then hands hot ones to your desk.

How Altavex handles it

An internet lead becomes a set appointment.

A managed workflow — first contact to a clear next step, with your team in control.

01 TriggerCall / internet lead

An up enters the system.

02 NovaResponds in seconds

Beats the next dealer.

03 QualifyVehicle + intent

Sales or service, timeframe.

04 BookAppointment set

On the calendar, confirmed.

05 HumanTransfer to the desk

Hot ups reach a salesperson.

06 TrackOutcome + source

Attribution in the console.

What that’s worth

Recover a couple of deals a month and it’s not close.

The math is simple. At front-and-back gross on even one or two additional units a month — plus the service ROs from rebooked no-shows — the system pays for itself many times over. A busy store loses an estimated $70,000+ a month in missed service calls alone.

Illustrative model from typical car dealerships economics — not a guarantee. Your Blueprint replaces these with your real numbers.

Recommended system

Most single rooftops start here; groups scale up.

Straight answers

What car dealerships owners ask us.

We already have a BDC.
Nova doesn’t replace your BDC — it covers what a busy BDC can’t: overflow, after-hours, sub-minute internet-lead response, unsold follow-up, dead-lead reactivation, and service rebooking. Your people close; Nova makes sure nothing waits.
We use [CRM] already.
Good — Nova works with it, not around it. We map your CRM and desking rules in the Blueprint so appointments and notes land exactly where your team already works, with clean source attribution.
Sales, service, or both?
Both. We map each line and route to the right place, with hot sales ups transferred to your desk on your rules.
Will it hurt CSI?
It helps it — customers get a fast, professional answer instead of voicemail, and clinical/complex issues go straight to a person.
How fast can we launch?
After the Blueprint we build, validate, and launch in a controlled way — typically on a 30-day plan.

Ready when you are

See it work for car dealerships.

Call Nova, book a Blueprint, or ask to be transferred to a Revenue Specialist who knows your industry.

Call Nova now

Hear it live

Ask anything — Nova answers 24/7 and can book you on the spot.

(888) 601-0742

Book a consultation

Get your Blueprint

We map your gaps and show exactly what we’d build for your car dealerships business.

Find My Revenue Gaps

Prefer a person?

Talk to a Revenue Specialist

Call Nova and say “transfer me to a Revenue Specialist.”

Call & ask for a human