Dental · Ortho · Specialty

One in three patients who call you never reach the front desk.

Altavex answers new-patient calls the moment they ring, books and confirms appointments, rescues no-shows, and quietly brings back overdue recalls and unscheduled treatment — so a full schedule isn’t left to whoever can grab the phone.

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Built around your scheduling and approved answers. Tested before launch. Human handoff for clinical questions.

Where Dental Practices lose revenue

A new patient is worth thousands — and the phone is where you lose them.

Roughly one in three patient calls never reaches the front desk (busy, on another line, after hours). Every missed new-patient call is high lifetime value walking to the practice down the street.

Missed calls

~1 in 3 never connect

Your team is with patients, not the phone. Nova answers new-patient and existing calls instantly.

No-shows

Holes in the schedule

Short-notice cancellations and no-shows drain the day. Nova confirms, reminds, and rebooks.

Unscheduled treatment

Diagnosed, not booked

Treatment that was recommended but never scheduled sits idle. Nova follows up to get it on the books.

Overdue recalls

Hygiene falling behind

Patients drift past their recall. Nova reactivates them at the right cadence.

New-patient speed

The fastest office wins

Prospective patients call several offices. The one that answers and books first usually wins them.

After hours

Evenings & weekends

People call when they’re off work or in pain. Nova captures and books 24/7.

How Altavex handles it

A new-patient call becomes a booked appointment.

A managed workflow — first contact to a clear next step, with your team in control.

01 TriggerNew-patient call

A high-value call comes in.

02 NovaAnswers instantly

Approved, on-brand.

03 QualifyReason + insurance basics

Only approved questions.

04 BookAppointment set

Confirmed with reminders.

05 HumanClinical handoff

Clinical questions to your team.

06 RetainRecall & treatment

Follow-up that fills the chair.

What that’s worth

A couple of saved new patients a month covers it easily.

The math is simple. With new-patient lifetime value commonly in the thousands, recovering even one or two missed new-patient calls a month — plus rebooked no-shows and scheduled treatment — more than covers the system, and hygiene recall keeps compounding.

Illustrative model from typical dental practices economics — not a guarantee. Your Blueprint replaces these with your real numbers.

Recommended system

Most practices start here.

Best fit for Dental Practices

Revenue Engine

$1,497/mo

$3,000 Blueprint, Build & Launch

New-patient answering, booking, recall and reactivation
1,000 AI voice minutes each month
No-show rescue and treatment follow-up
Managed messaging included
Approved answers with clinical human handoff
Reporting and priority support

Build My System

Straight answers

What dental practices owners ask us.

Our front desk handles the phones.

They do — until three calls come at once, or it’s lunch, or after hours. Nova covers overflow, no-shows, recall, and unscheduled treatment so your team can focus on the patients in the chair, not the ones ringing through to voicemail.

What about privacy?

Nova uses only approved, non-clinical answers, routes clinical questions to your team, honors consent and opt-outs, and keeps an immutable audit trail. Compliance is built into how it works, and we finalize the boundaries with you in the Blueprint.

Will it sound like our office?

Yes — we load your approved voice, answers, and scheduling rules so Nova sounds like your front desk, never generic.

Can it handle recalls and treatment follow-up?

Yes — Nova reactivates overdue recalls and follows up on unscheduled treatment at the cadence you approve.

How fast can we launch?

After the Blueprint we build, validate, and launch in a controlled way — typically on a 30-day plan.

Ready when you are

See it work for dental practices.

Call Nova, book a Blueprint, or ask to be transferred to a Revenue Specialist who knows your industry.

Call Nova now

Hear it live

Ask anything — Nova answers 24/7 and can book you on the spot.

(888) 601-0742

Book a consultation

Get your Blueprint

We map your gaps and show exactly what we’d build for your dental practices business.

Find My Revenue Gaps

Prefer a person?

Talk to a Revenue Specialist

Call Nova and say “transfer me to a Revenue Specialist.”

Call & ask for a human