Home Services · HVAC · Plumbing · Roofing

Every missed service call is a job that went to the next contractor.

Altavex answers and qualifies every call, texts back missed calls instantly, follows up on open estimates, rebooks no-shows, and reactivates old leads — so your crews stay booked without anyone chasing the phone.

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Built around your dispatch rules. Tested before launch. Human transfer for emergencies.

Where Home Services lose revenue

The jobs slip in the gaps between the phone and the truck.

Home-services demand is urgent and price-shopped. Whoever answers and follows up first usually wins the job.

Missed calls

The phone rings while you’re on a roof

Every unanswered call is a homeowner who dials the next contractor. Nova answers or texts back in seconds.

Slow quotes

Estimates sent, never chased

Open estimates go cold without follow-up. Nova follows up until the homeowner decides.

No-shows

Empty slots on the schedule

A missed appointment is a wasted truck-roll. Nova reminds, confirms, and rebooks automatically.

Old leads

“Get back to you in spring”

Seasonal and not-ready leads are forgotten. Nova reactivates them when it’s time.

After hours

Emergencies at 9pm

Burst pipes don’t wait for business hours. Nova captures the job and escalates true emergencies to a human.

Reviews

Happy customers, no review

Nova requests reviews after the job so your reputation compounds.

How Altavex handles it

A missed call becomes a booked job.

A managed workflow — first contact to a clear next step, with your team in control.

01 TriggerMissed / after-hours call

Demand enters the system.

02 NovaAnswers or texts back

Approved response in seconds.

03 QualifyJob type + urgency

Emergency vs. scheduled.

04 BookOn the schedule

Slot or dispatch created.

05 HumanEmergency transfer

True emergencies reach a person.

06 TrackOutcome recorded

Status in your command center.

What that’s worth

One saved job a week pays for the system many times over.

The math is simple. If your average job nets a few hundred dollars in gross profit and you miss even a handful of calls and estimates a week, a single recovered job most weeks covers the plan — and Altavex is built to recover more than one.

Illustrative model from typical home services economics — not a guarantee. Your Blueprint replaces these with your real numbers.

Recommended system

Most home-services businesses start here.

Best fit for Home Services

Revenue Engine

$1,497/mo

$3,000 Blueprint, Build & Launch

Inbound answering, recovery, reactivation and retention
1,000 AI voice minutes each month
Missed-call, estimate and no-show recovery
Up to five revenue workflows
Managed messaging included
Priority optimization and support

Build My System

Straight answers

What home services owners ask us.

We already have someone answering the phone.

Great — Nova isn’t here to replace them. It covers what a busy office can’t: overflow, after-hours, estimate follow-up, no-show rebooking, and old-lead reactivation. Your person handles people; Nova handles the gaps.

Homeowners won’t want to talk to AI.

Bad AI, sure. Nova identifies itself, keeps to approved answers, books the job, and transfers real emergencies to a person immediately. Most homeowners just want a fast answer and an appointment — which is exactly what they get.

Can it handle emergencies?

Yes — Nova captures the job, then escalates true emergencies to a human on your rules, day or night.

Does it work with our scheduling and CRM?

Yes. We map your dispatch and calendar during the Blueprint so bookings land where your team already works.

How fast can we launch?

After the Blueprint, we build, validate, and launch in a controlled way — typically on a 30-day plan.

Ready when you are

See it work for home services.

Call Nova, book a Blueprint, or ask to be transferred to a Revenue Specialist who knows your industry.

Call Nova now

Hear it live

Ask anything — Nova answers 24/7 and can book you on the spot.

(888) 601-0742

Book a consultation

Get your Blueprint

We map your gaps and show exactly what we’d build for your home services business.

Find My Revenue Gaps

Prefer a person?

Talk to a Revenue Specialist

Call Nova and say “transfer me to a Revenue Specialist.”

Call & ask for a human