Buyer priority
Fast implementationPRIMARY UNCERTAINTYOperational disruption
OBJECTIONImplementation complexity
SERVICE CONCERNNone identified
PROMISE CANDIDATEFollow up tomorrow
MANAGER REVIEWConfirm ownership before additional outreach.
PRIMSYN SONDEX
Know what’s happening in your sales conversations.Without listening to every call.
SONDEX turns authorized customer conversations into structured buyer, decision, objection, service and coaching intelligence.
OPTIONAL CONVERSATION INTELLIGENCE · HUMAN REVIEW REMAINS AVAILABLE · EVIDENCE BEFORE OUTCOME CLAIMS
Synthetic Demonstration
You shouldn’t have to listen to 40 hours of calls to understand your sales team.
SONDEX surfaces the conversations, objections, decision factors and coaching moments worth your attention. This synthetic demonstration does not contain customer data, prove an outcome, or authorize any next action.
Optional Conversation Intelligence
Understand the parts of the conversation that shape the decision.
SONDEX can surface what was said and what may matter. It does not manufacture bookings, payments, revenue or other business outcomes.
Buyer intelligence
What do customers actually care about?
Decision intelligence
What is moving—or stopping—the decision?
Objection intelligence
What friction keeps appearing?
Promise awareness
What did somebody say they would do?
Service intelligence
Is a service problem getting in the way of the sale?
Coaching intelligence
Where can better judgment improve the conversation?
The transcript is evidence. It isn't the verdict.
Sales Intelligence
Coach the conversation. Not the script.
Great sales conversations do not sound identical. Great judgment is consistent.
SONDEX is designed to support human review. It does not automatically discipline employees, override consent or policy, replace a person, or authorize outreach.
UNDERSTANDINGLISTENINGDIAGNOSISRELEVANT VALUEDECISION DYNAMICSOBJECTION DIAGNOSISUNCERTAINTY HANDLINGNEXT-ACTION INTEGRITYPROMISE INTEGRITYCLAIM INTEGRITY
SONDEX Pricing
Conversation Intelligence when it matters.
Add it when you need deeper visibility. Do not pay for it when you do not.
SONDEX™
Conversation Intelligence
$197/month
FOR THE BUSINESS — NOT PER SEAT
2,000 eligible analyzed minutes included. Additional SONDEX analysis is $0.10/minute. No separate transcription fee.
Optional on every core PRIMSYN plan
Available with Revenue Capture, Revenue Engine and Revenue Command. No separate setup charge when added during initial PRIMSYN implementation. $250 calibration when added later.
Higher-volume or regulated-data scope may require separate review.
Start With The Operation
Decide whether conversation intelligence belongs in your scope.
The Revenue Blueprint helps determine the lowest sufficient operation—and whether SONDEX is useful to the business.